Administration

With lots going on and places and spaces across the UK all needing support, your Administration role will be vital as you help to make sure that things run smoothly.

There are more exciting things happening here than ever before. We’re busy protecting and opening up even more places and spaces and looking at new ways that we can get more people enjoying the great outdoors. Joining us in Administration, wherever you work – whether you’re based in our Wiltshire-based Central Office, a country house, a castle or a coastal location – you’ll help to make sure that things run swimmingly.

The diverse nature of our work means that there are lots of different Administration and Business Support roles you can do here. You might fancy supporting day-to-day operations somewhere you love or taking care of the all-important admin responsibilities of a specific team or project. As well as looking after diaries, arranging meetings and coordinating management information, you’ll provide exceptional service to internal and external customers. Your role will be pivotal and you’ll enjoy the everyday reward of knowing that everything you do is helping to make our special places even more special. There’s lots of room for you to grow too and you’ll have our full support to develop a career you’ll love.

Typical roles

We have lots of different opportunities in Administration across our special places and regional and central offices. These include Business Support Trainee, Assistant Business Support Co-ordinator, Director’s Assistant – and that’s just to name a few.

Business Support Manager

You’ll manage a great team and oversee processes and procedures to make sure we’re delivering administration services as efficiently and effectively as possible.

Business Support Co-ordinator

As someone who knows office and admin processes inside-out, you’ll offer vital support and guidance to your team, delivering an efficient business support service.

Senior Business Support Co-ordinator

Leading day-to-day management, you’ll motivate your team and effectively plan resources to deliver a great service while championing best practice.

The things we do for you

We want you to learn, discover and develop your career. And we’ll do everything we can to offer you the training, support and development that you need to achieve your goals. This could, for example, include helping you to study for a professional qualification appropriate to your career, trying something new or moving into a different business area. We’ll work with you to plan your development in a way that’s right for your needs.

Investing in you

Induction. Your learning in the Trust starts with your induction. Whatever role you're here to do we'll explain what to expect, show you where to go and make sure you understand your new environment before you get going.

Personal career progression development programme. One size doesn’t fit all when it comes to development. Tailored to you our ‘Grow Your Own Career’ approach is in place to help you identify where you see your career heading, and the best ways to get there.

Learning resources. We all learn in different ways and respond to different styles. It’s what works for you, whether that’s on-the-job training, flexible e-learning or one-to-one support. And in an organisation of our size and diversity, there’s plenty of room to develop and places to go.

Future Engage and Deliver leadership programme. If you’re in a management role we’ll support you to become a better leader through our ‘Future Engage and Deliver’ leadership programme. The programme is designed to make sure you’re well-equipped with the skills and confidence to lead your teams to deliver our plans.

Professional subscriptions. If you need to hold a qualification for your role, from either a legal or professional point of view, we’ll cover the cost of your membership fee. We’ll need to see that it’s part of your continuous professional development, though.

Employee volunteering. Volunteers are the lifeblood of the National Trust, like many other charities. That's why we'll give you every opportunity to get involved with some volunteering outside the Trust. It's also a brilliant way to try new things, learn new skills and meet new people. So we'll give you up to five paid days per year to do your bit.

Secondments. Secondments are an excellent way for you to gain and practise new skills in real life situations, preparing you for a potential next career move. They usually last from three to 12 months – ideal for temporary or project roles.

Administration people

Caroline

Business Support

In Business Support, I really feel like the backbone of the Trust, as my role is a crucial part of making things happen.
Tim

Business Support Co-ordinator

Working at the Trust is definitely challenging, rewarding and varied. I feel like my team are the cogs in a much bigger machine, working hard behind the scenes to keep everything running smoothly.