We're always here to help!

Browse our FAQs below and if your question isn't answered, feel free to call us on 0370 240 0274 and we’ll be happy to talk you through any questions, queries or concerns.

Can I send in my speculative CV?

  • Unfortunately we don’t accept speculative applications.

Do I still need to complete my employment and education history?

  • If you’ve uploaded a CV, there’s no need to complete the employment and education history fields. If you don’t have a CV or are based in Northern Ireland, please complete the employment and education history. 

What time do applications close?

  • Applications close at 23:59 on the date specified for the individual job vacancy. Make sure that you’ve clicked ‘submit’ before this time to ensure your application is accepted.

I’m having problems submitting my application.

  • If you’re unable to complete your application or are having any technical problems with our careers website please call 0370 240 0274. 

Can I apply for more than one role at a time?

  • You absolutely can apply to more than one role at any one time. And your CV submitted for each role is the CV that the Hiring Manager will see.

How can I check the progress of my application?

  • You can check what stage your application is at by logging into your profile on our careers site. If it’s taking longer than you’d expected to receive an update on your application, please contact the property/department directly. 

I’m not from the UK, can I apply for a job at the National Trust?

The job search isn’t loading, what can I do?

  • The jobs search page can sometimes timeout. If you’re experiencing long loading times, try clearing your internet’s cache and then refreshing the page using Ctrl+F5. If this doesn’t resolve the issue, please call us on 0370 240 0274.

I can’t log in to my account

  • If the system is not recognising your details you can try creating a new account. If your email is already on our system, you can try the forgotten password feature. If neither of these options work, give us a call on 0370 240 0274.

I haven’t received my new password

  • Make sure you check your spam or junk folder. If the email isn’t there, give the team a call on 0370 240 0274.

Do you have any roles in my local area?

Does the Trust offer work experience placements?

Do you offer internships?

How can I volunteer?

When can I apply for the Building Surveyor Graduate Programme?

  • Assistant Building Surveyor – update on graduate recruitment for 2020
    As part of our response to the coronavirus outbreak we are currently pausing our plans for the recruitment within this training programme. We appreciate this will be disappointing news but please keep an eye on this page for any further updates. In the meantime, if you would like some more information about the roles, take a look at our brochure.

Getting some work experience

  • Volunteering in your spare time is a great way of gaining hands-on experience in your chosen field – you can also take part in volunteering holidays to fit around current work commitments. It may be worth looking into relevant courses, whether full-time, part-time or evening. Alternatively, applying for an entry level role and working your way up is another great way into a career, and we’ll support your development at every step of the way.  

I would like to raise a complaint

  • We’re sorry to hear that you’re unhappy. If you would like to raise concerns about a recruitment process please contact 0370 240 0274. 

Can I get an adjustment?

  • We believe in putting everyone in the best possible position to succeed with us, and that starts with your application. We’ll always strive to make every stage of our recruitment process as inclusive and accessible as possible. If you feel like you need support at any stage of our recruitment process, just let us know and together we can discuss the adjustments you might need. You can contact us at adjustments@nationaltrustjobs.org.uk and we’ll be in touch as soon as we can.