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We’re transforming how we use technology to deliver on our strategic objectives and grow support for our charity. You can help to make this exciting new chapter a real success.

Technology plays a huge and important role in our work here at the Trust. Day-to-day our teams are working with modern platforms and services, including Salesforce, Azure and Snowflake. It’s important for us to stay ahead of the curve, so that we can continue to meet the needs of our members and visitors, as we grow support for our charity. Our vision is to equip the organisation with the technology we all need to do our jobs more efficiently and confidently. That means working collaboratively with people across all areas of the Trust to continuously develop and improve what we offer. Right now, that means exploring new and innovative ways we can harness technology to help deliver on our ambitions around inclusion and climate action, and to build upon our cyber resilience.

It’s a really exciting time for IT professionals to join us. We’re currently implementing new technologies across our estate, including a new customer relationship management (CRM) platform to transform how we manage and engage with our growing supporter base, and a data warehouse that integrates seamlessly with our various systems. We’re also making improvements to our commercial solutions, and upgrading both our tills and admission scanners across the organisation. Our digital estate is growing quickly and will soon include a new website content management system (CMS), helping to create a more inclusive, accessible and engaging online experience for everyone. When you join us, you’ll be empowered to explore new opportunities, deliver sophisticated solutions and make a real difference to the future of the Trust. 

Typical roles

There are a range of opportunities available in IT. Roles include Delivery Lead, Project Manager, IT Engineer, Supplier Manager, Analyst Programmer, Business Relationship Manager, Service Manager - and that’s just to name a few.

Business Analyst

You’ll help to put our users at the centre of everything we do and bring your expertise to a wide variety of complex IT projects. You’ll be responsible for defining processes and translating business needs into technical solutions that deliver a multitude of benefits to the Trust.

IT Delivery Lead

Here, you’ll have a holistic view of all service, project, programme and product enhancements within your delivery unit. You’ll be responsible for the delivery of large-scale IT services, providing direction, vision and leadership.

System Administrator

It’ll be your role to look after the technical system administration of various applications. You’ll need to triage and manage incidents, and help to connect the dots between developers, server administrators and end users.

IT people

  • Volunteer Margaret


    Regional Business Relationship Manager

    I’m the primary IT representative for London and the South East. That means I provide support and advice to the region’s teams and manage any demands for IT.

    It’s also my job to make sure that any IT activities are aligned to our strategy and purpose. There’s always a variety of projects underway to keep my job interesting, and that’s why I love it.

  • Volunteer Margaret


    IT Senior Engineer

    Our cause enables us to broaden the application of IT in a variety of unique and technically challenging environments. For my team, users are at the heart of everything we do.

    In my role, I work closely with teams from across the Trust to develop, implement and support all end-user computing activity, equipping staff with the tools and technology they need to do their jobs.

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