Taking my career to different places with an IT apprenticeship

Published : Tue 13th Sep

Jane enrolled on the Business Administration level 3 apprenticeship as part of our IT Academy. After the course finished, she applied for a permanent role in the wider team. Here, she talks about her experience of being an apprentice and why it’s a great way to learn new skills in your career.

Why did you first choose to apply for an apprenticeship?

I’d been working in administration and customer service roles for 25 years and found I had a renewed thirst for learning. So, I made the decision to scaffold my skills and experience with a formal qualification. The benefit of an apprenticeship was that I could continue to earn while working towards the qualification. I’ve supported and valued the National Trust for many years, so the fact that the apprenticeship was for them was the icing on the cake.

Best thing about the apprenticeship?

The people – my mentor, the team I was placed with, and everyone else I’ve met. Everyone has been supportive, encouraged my development and wanted me to succeed.

Any challenges?

Once I was immersed in my role, I had to be really disciplined with my time. I needed to ensure that I balanced my learning and on-the-job training, alongside preparing for assessments with the apprenticeship provider.

Have you done anything that you didn’t expect whilst on your apprenticeship?

I wasn’t expecting to be part of such a big apprenticeship community. Being part of the IT Academy and being able to share experiences, seek advice and support from other apprentices and mentors was invaluable.

Also being able to visit properties and volunteer. I’ve assisted rangers with coppicing at Basildon Park, created arts and crafts projects with young supporters at Lacock and learnt how to clean a 19th century carpet at Stourhead.

What happened at the end of your apprenticeship?

At the end of my apprenticeship, a project co-ordinator role within IT became available. I applied for the role and am really pleased to say that I was successful! My apprenticeship and working for the National Trust has been such a positive experience and I’m so grateful to be continuing with the Trust and extending my knowledge with a new role and team.

Any advice for anyone thinking of doing an apprenticeship?

I had high expectations going into my apprenticeship and it didn’t disappoint. If you have a genuine interest in the qualification/training that the apprenticeship is offering, then you’ll enjoy it. You’ll gain experience as you work and earn a salary while you learn, which is a bonus.