Data at the National Trust is collected on a huge scale and right now, we’re transforming how we use data and insights to enable us to better communicate and engage with our diverse range of supporters. Having invested significantly in our infrastructure and information systems, we want to ensure that we’re drawing more insight from the information we have; insight that will give us a deeper understanding of our supporters and customers’ attitudes, behaviours and motivations. In order to do this, we’re recruiting a Insight and Supporter Data Director who will bring our data science and data warehouse teams together with our insight team, integrating them into one strong function that will deliver a best-in-class approach to data and insight.
“The core of the Systems Simplification Programme [SSP] involves consolidating all of the information we have about all of our supporters – not just our four million members.[...] read more
I joined The Trust over seven years ago, covering properties across South West Wales including Tredegar House and Dyffryn Gardens. Before joining The Trust as a Building Surveyor for South East Wales, I ran my own restoration company. I always hoped that one day it would be as good as[...] read more
As the only pub in our care, Langdale’s Sticklebarn Tavern is special to us – as it is for the thousands of visitors who return year after year. Walkers, climbers and farmers enjoy crackling fires, real ales and Lakeland food here. 100,000 hikers pass by every year and providing a[...] read more
We’re at the forefront of conserving and sharing some of the nation’s most special places. Fundraising currently brings in over £70 million a year and is spent entirely on projects that help to protect special places and spaces. Projects like caring for the coastline, funding apprenticeships to learn valuable heritage[...] read more
I’ve always loved working with food and have worked in kitchens for years. Before joining the Trust, I was frustrated with working split shifts and struggled with the lifestyle as a mum. Starting work before school and coming home after my daughter had gone to bed meant that[...] read more
As Head of Buildings for the largest building conservation organisation in Europe, I’m often asked what the job entails. I find the assumptions are generally that the National Trust has pots of money from the government, which it spends on the conservation of Downton Abbey-style mansions under the indulgent eyes[...] read more
Before pursuing my childhood dream of becoming a gardener, I was a producer for BBC Radio Four for 13 years. I went back to college to do my RHS and NVQ, and then did the Women's Farm and Garden Association WRAGS apprenticeship in a Rare Plants Nursery.
After volunteering[...] read more
Joe Heaney works as a Building Surveyor on a portfolio of properties in Northern Ireland. We caught up with him to discuss his early career, his current projects and his surveying plans for the future at the Trust.
Why did you choose to become a Building Surveyor?
I always had an[...] read more
After starting as a Sous Chef in Calke Abbey, Head Chef Steve tells us what continues to attract catering professionals like him to the Trust.
Our exciting new Triad project gives gardeners the opportunity to spend four months in three of the world’s leading gardens. Rhiannon was one of the lucky recruits chosen to jet off on the global gardening adventure. We caught up with her in Japan to discuss her experience so far.
I studied[...] read more
Here at the National Trust, we look after the greatest collection of historic garden and garden plants under single ownership in Europe, if not the world. From conifers and culinary herbs to Chinese shrubs and cherry blossoms, our garden plants stem from all corners of the globe. And what better[...] read more
It’s so much more than just taking care of old mansions
Think Surveying at the National Trust is just about conserving Downton Abbey style mansions? Think again. Mansions are actually a relatively small part of our portfolio: we look after about 300 of them, alongside an incredible range of other places.[...] read more
I work part time at Hardwick Hall in the restaurant, as a Food and Beverage Assistant. I’m also a full-time student, studying a BTEC diploma in Aviation Operations, in Nottingham. The Stable Yard has an excellent reputation for our homemade cakes, so if you’re planning on visiting I[...] read more
I joined the garden team at Winkworth Arboretum in October last year. I still find it amazing that one man visualised, and ultimately realised, the layout of the place and I love how he managed to enhance and add to the existing site without taking away from the[...] read more
I’m Claire and a consultant for digital marketing in the South West. My role covers a pretty big part of the country – from Land’s End to Poole and as far north as the Cotswolds – and I set the direction for digital campaigns across the region as well as[...] read more
What’s it like to be a Ranger across some of the nation’s most outstanding and beautiful places? See for yourself…
Say hello to the Upland Rangers
Staff and volunteers at Cotehele have grown, dried and grouped 36,160 flowers to create an impressive 60ft garland. Here we speak to Dave Bouch, Head Gardener at Cotehele.
Our Gardeners and our house teams joined volunteers and members of the public at Cotehele in Cornwall to work together on the project.[...] read more
I started at Ightham Mote, a medieval moated manor house, as an Intern with the education department in February. I originally approached them for volunteering work back in December as a great way to support my Masters course at university in Museums and Galleries in Education.
I helped the education department[...] read more
Introducing Rangers Nick and Craig, our friends from the Herefordshire Countryside Rangers blog. They share what they’ve been up to this September from pulling weeds to planning for the following year – and not forgetting to find time for a cuppa and a slice of cake! Take it away, Craig!
While[...] read more
Like many people, I grew up visiting National Trust properties and I remember walking round castles as a little boy thinking, ‘Wow, how do people get to work here?’ Well, I finally got my opportunity when I joined the Trust as an Assistant Catering Manager in 2009. I’ve worked in[...] read more