Membership

Membership income generates £160 million a year. It’s critical to our work and we want to inspire more people to enjoy the special places we look after. Millions more. To do this, we need inspirational people to help us.

We look after over 250 thousand hectares of outstanding natural beauty and some 775 miles of coastline, and protect everything from castles and countryside to butterflies and bats. We do it all – and more – so that people can enjoy all that we have to offer for centuries to come. None of our work would be possible if it wasn’t for our 4.6 million members. Our most important income stream, we’ve hit record membership numbers over recent decades and become so much smarter in our approach to membership growth. And this is just the beginning. Joining us here, you’ll help to attract, recruit, retain and inspire more valued members and supporters. 

We’ve big ambitions for membership recruitment and we’re constantly looking at new ways we can reach out to more people and gain more support. And that means big, exciting things for our Membership and Supporter Development teams. How do we reach out to members who might not have previously thought about us? How do we keep our existing members loyal and excited about what we have to offer? Whichever Membership role you join us in, you’ll work closely with Brand and Marketing and property teams to grow our membership income, so we can continue our important work. Recent improvements mean we have better-than-ever insight at our fingertips so we can be more personalised and innovative in how we attract and engage with members. You’ll use this information and work collaboratively to do great things for our memberships and we’ll give you all the training and professional support you need to do great things in your career. 

Typical roles

We have lots of different opportunities in Membership across our special places and regional and central offices. These include Membership and Visitor Welcome Manager, Membership Recruiter, Commercial Consultant, Members and Donors Director, Head of Membership Recruitment, Head of Supporter Loyalty, Senior Data Scientist – and that’s just to name a few.

Membership Recruiter

An enthusiastic and friendly face for our visitors, you’ll welcome them to our properties and make them feel valued while promoting our membership and conservation messages.

Members and Donors Director

Leading our membership strategy and product and donor development, you’ll build strong networks across the Trust as you look to evolve our membership and increase its lifetime value.

Data Officer

You’ll help to drive our business forward as you develop and manage data processes, and progressively improve data quality across the Trust. 

Membership people

  • Volunteer Margaret

    Ian

    Head of Membership Recruitment

    Membership really feels like the heart of the National Trust and what’s great about it is that our work is never done, we’re always striving to do better. There are always new, more innovative ways to recruit and retain more members and it’s a challenge I really enjoy.

Latest membership jobs